Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (309) 853-1400 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.3 | 373 Reviews

25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser in Stainless Steel

Samsung RF263BEAESR

Available in 5 Color(s)

Features

  • With a large capacity and the ability to make 10 lbs. of ice daily, this sleek refrigerator is certain to meet all your storage and entertaining needs.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 35.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 24.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Twin Cooling Plus™

Independent fridge and freezer controls keep food fresher longer.

Image Feature

Fresh, Filtered Water

Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.

Image Feature

CoolSelect Pantry™

Full-Width Pantry Drawer with Separate Temperature Controls Ideal space for storing party platters, deli items, beverages and more. Features an independent fan system that chills room-temperature beverages. Great for defrosting items safely within a controlled and isolated space.

Image Feature

Auto Pull-out Freezer Drawer

Slides Out for Easy Access Great place to store your commonly used frozen foods like ice cream. Automatically slides out for easy access, organization and storage.

Image Feature

ENERGY STAR ® Rated

ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements it exceeds them.

Image Feature

Up to 10 lb. of Ice Daily for Family and Friends

Our Ice Master, produces up to 10 lbs. of ice per day*. Space-saving design leaves more room in the refrigerator.

Twin Cooling Plus™ Independent fridge and freezer controls keep food fresher longer.

Fresh, Filtered Water Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.

CoolSelect Pantry™ Full-Width Pantry Drawer with Separate Temperature Controls Ideal space for storing party platters, deli items, beverages and more. Features an independent fan system that chills room-temperature beverages. Great for defrosting items safely within a controlled and isolated space.

Auto Pull-out Freezer Drawer Slides Out for Easy Access Great place to store your commonly used frozen foods like ice cream. Automatically slides out for easy access, organization and storage.

ENERGY STAR ® Rated ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements it exceeds them.

Up to 10 lb. of Ice Daily for Family and Friends Our Ice Master, produces up to 10 lbs. of ice per day*. Space-saving design leaves more room in the refrigerator.

Features

  • With a large capacity and the ability to make 10 lbs. of ice daily, this sleek refrigerator is certain to meet all your storage and entertaining needs.
Key Features
Ice Maker Yes
Standard Features
Cool Select Pantry with Temperature Control Yes
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Twin Cooling Plus™
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
Gallon Bins 3
EZ-Open Handle™ Yes
Auto Pull Out™ Upper Freezer Drawer Yes
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type French Door
Color Stainless Steel
Number of Doors 3
Depth Regular (30" and above)
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 3
Total Bins 6
CoolSelect Pantry™ Yes
Extending Half Shelf 1
Foldable Shelves 1
Interior Light High Efficiency LED
Shelves 5
Slide-In Shelf 1
Slide-out Shelves 2
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Freezer Features
EZ-Open Handle™ Yes
Drawer Divider 1
Auto Pull Out™ Upper Freezer Drawer Yes
Cubed and Crushed Ice Cubed/Crushed
Interior Light High Efficiency LED
Large 2-Divider Opaque Bins Yes
Energy Usage
CEE Rating Tier 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 637 kWh/yr
Capacity
Total Capacity 24.6 cu. ft.
Refrigerator Capacity 16.6 cu. ft.
Freezer Capacity 8 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 35 3/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 3/8" H x 29 1/4" D
Product Dimensions with Door with Handles 35 3/4" W x 70" H 35 5/8" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 33 1/2" D
Product Dimensions with Doors Open 35 3/4" W x 70" H x 48 1/8" D
Product Dimensions without Hinges or Handles 35 3/4" W x 68 5/8"" H x 33 1/4" D
Product Dimensions without Door without Handles 35 3/4" W x 70" H x 29 1/4" D
Shipping Dimensions 38 5/8" W x 75 3/4" H x 36 1/4" D
Net Height with Hinge 70"
Net Height without Hinge 68 5/8"
Width 35 3/4
Weight
Product Weight 307.5 lb.
Shipping Weight 334 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-Years Parts and Labor on Sealed Refrigeration System Only*
10 Years 10-year Parts and 5-year Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 35.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 24.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.3 out of 5

57% of reviewers recommend this product.

1 Stars

ICE MAKER COMPLETE FAIL

CPratt 4/7/2021

dont buy this model if you plan on using your ice maker!!!! it freezes up every other week. we jave repaced the ice maker and doing the same thing. we have to run 3 to 4 defrost cycles before we can get ice again every other week. read many reviews about this same thing! people have filed suit and samsung refuses to address the issue or do a recall.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyer beware ELECTRICAL issues

MelissaC 4/5/2021

the refrigerator worked fine until it was exactly 3 days out of the warranty. there is something wrong with the electrical in the refrigerator. i am honeslty scared it will burn my house down.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

JUNK!

B Forrester 3/27/2021

we always buy samsung, washer& dryer, dish washer, cook top double oven mic combo, our phones... well we will not be buying another refrigerator as this thing has been a hunk of junk. just out of warranty the ice maker breaks and we paid to fix but it has never worked well. it freezes up and continually fails. the outside it fragile, dents very easy. inside is poor space design. samsung didn't do anything to help and now we have buy a new frig. ugg, whatever you do don't buy this pile.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker cracked by itself.

Dima 3/11/2021

as soon as my warranty expired, my ice maker cracked and broke! what a smart way of engineering ice maker out of thin plastic material.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

One of the most worthless fridges out there

DGDJ 3/1/2021

where do i start? first, the ice maker continuously freezes solid. for two years we have had issues with the air cirulation fan freezing solid as well. expensive to repair. and today, (3/1/21), it went into demo mode and there was no one near the thing all day as we were all at work. came home to a frdge full of ruined food. this thing is a bigger piece of junk than the samsung washer we just got rid of becase the bleach dispenser rotted out of it in less than 5 years. whatever you do, do not by samsung appliances. they should stick to phones only. oh and their tv's aren't much better either.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

ice maker doesn't work

Helen 2/25/2021

i've had this fridge for less than 2 years and the ice maker won't work anymore. i've done the force defrost several times with no luck
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not at all on this Refrigerator!

Fed up 2/20/2021

for the last three years, i have to replace the ice maker and fixed the frosting, which caused water leakage in vegetables & fruit and on the bottom of the cool select pantry. now, the frost is built up again and it is making a disturbance loud noise. i'll never buy a samsung refrigerator again and i do not recommend it to anyone. i'm so fed up with this refrigerator. the other samsung kitchen appliances are working so far.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Design Flaw-No Attempt To Make It Right

Keith 2/19/2021

trips the gfci (for code) it is on. originally was bought for a new build, delayed (covid) so it waited in the warehouse for 8 months. left 4 months of warranty once installed. tripped the gfci on the first day installed. was replaced with the same mode. replacement didn't start tripping the gfci until the manufacturer warranty was finished. we were told it wasn't designed to be on a gfci, and to have the gfci replaced with a regular outlet (can't do that because it wouldn't be to code) so now we have a fridge, not designed to be on a gfci, on a gfci, tripping it 4-5 times a day and no recommendations other than to break code.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Problems w/ ice maker and icing over of evap fan

Cole 2/17/2021

the ice maker freezes over, ice cubes stick together - causes chips of ice during dispensing which collect, melt and form black mold in dispenser chute (plops into glass when the flap opens the next time you get ice). ice builds on fridge evap fan, causes grinding noise and eventual total freeze up of fan and no cold air circulation. i've put in hundreds of dollars of repairs with no permanent fix. i got good at defrosting the ice maker and learned to live with it, but the fridge evap fan ices over every 2-3 months and you have to remove all of the food, shelves and bins to get the evap cover off. samsung has lost me as a customer for life with this experience.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Been a great fridge so far.

J Sch 2/12/2021

have had it for a few years now. never had much trouble with it, changing the filter is easy and not real messy. its done a great job of keeping tempuratures and maintaining both the fridge and freezer where set. the bins in the left door around the dispenser don't hold a lot and are of limited use. but adjusting shelves and the large drawer for cheeses etc are great. would buy it again.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

My refrigerator sucks

Shelly Husch 2/3/2021

honestly i'm in tears over this i have had so many repairs done for ice on the back panel inside i have had the circuit board and ice maker replaced twice by your repair guys. now the whole unit isn't working and i bought in 2015 . i lost $400 in food and i'm now without a refrigerator and no more money for repairs i don't have money for a new fridge. hhgregg is out it business i $2000 for the unit. i'm really upset. if you want i make it right refund my money. i need a refrigerator these coolers i'm using aren't cutting it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Freezer ice bucket

Zippy04 1/25/2021

ice maker freezes over constantly. samsung ssys to scrap it off and see if it returns. it returns. poor design. will not be purchasing a samsung fridge anytime soon.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointed

Carlos 1/13/2021

i bought this fridge about 2 years ago and hadn't had any problems until recently. it started making weird mechanical noises and now the ice maker often freezes to the point that it doesn't create more ice cubes....typically i've been able to manually remove all the ice. however, today i wasn't even able to because of how much it accumulated. picture attached after trying to remove everything.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Quality Issues

Drew 1/11/2021

this is the worst icemaker on the planet. constantly frosts over and into the bin. have tried various methods of sealing the unit since warmer air is clearly getting in. i removed the bin and sealed the opening to watch the frost grow. **please see photo**
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I'll never buy a Samsung refrigerator again

Aaron 1/7/2021

google this model online, its notoriously horrible. no warranty support, the fridge won't make ice, freezes over, breaks, leaks, what a nightmare. there is a class action lawsuit about these fridges.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible product!

Amber 1/4/2021

i am looking at purchasing a new refrigerator right now after wasting $150 for samsung to tell me this garbage will cost another $500 to fix. that is not even including the ice machine which has been broken for a few months now after being serviced several times and even replaced. the fridge is just barely 3 years old! i guess this is a common issue but samsung doesnt back their products. all of my major appliances are samsung but i will be sure to change that one at a time starting with the fridge. my samsung stove knobs all broke within two years of having also.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broken, Broken, and Broken

Steve 12/25/2020

in my past i had a vintage round top frigidaire, and an amana. i replaced both due to changing styles, they both worked over 20 years without failing, including the amana with a ice maker. in 2015 we bought the samsung and it worked a couple years without any trouble. then we started having ice build up under the pantry drawer, and had to clean out every couple months. we found what seems to be a cure on the internet, to install a longer drain tube heater. about the same time the ice maker started freezing up, and that needed defrosting every couple months. so we have had trouble constantly since this refrigerator was 2 years old, and now the ice maker quit all together. any advice would be appreciated.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great!... until it's not.

Robert 12/11/2020

my wife and i as first time homebuyers selected this samsung model and were very happy with how it looked in our kitchen. great feature set! after a while we realized we should have done our homework. the ice dispenser on this machine is faulty. last month a grinding fan noise started. we found out samsung would cover the ice maker under warranty. great! not great. the tech that samsung sent found a sensor had already gone bad. $265 down the drain. if we would have known the fridge would break that soon we would have put that money towards a better quality fridge. this is not a 1 star because it was a great fridge, when it worked. shame on us for not doing our research.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not worth the money

Pita 12/9/2020

purchased samsung refrigerator, gas stove and microwave, well microwave lasted about 2 1/2 yrs refrigerator started giving us problems at 2 yrs old now im looking on buying a new one rather than have it serviced for the 3rd time, dont waste tiur money on samsung appliances, samsung is only good at phones.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Ice Maker Constantly Freezes Up

RscottJ 11/25/2020

the icemaker continually ices up. this creates a wedge of frozen cubes which prevents the ice from falling into the dispenser and consequently making more ice. i regularly have to use a knife to break up the ice jam. am now resorting to manually defrosting the unit with a blow-dryer.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

JUNK!

Andy 11/16/2020

fridge is complete junk, do not buy..... noting but problems. ice maker ices over and freezes up, water leaks in bottom of main compartment, food in main compartment freezes junk, junk, junk
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Love it

Ramica92 11/12/2020

Great refrigerator love the white lights that are inside when you open it. Have not had any issues does great job making g ice fairly quickly and love the pull out freezer and shelf thats inside.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Buyer Beware

Sleepless in Tennessee 11/12/2020

Beautiful refrigerator, works fine. Annoyingly loud. This is a manufacturing defect of which Samsung is aware. I'm not certain it can be successfully fixed by a certified repair person. I did not discover this issue until it was out of warranty. I'm very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

BWOOD

IBSicilian2 11/12/2020

This is our 2nd purchase of this refrigerator and we LOVE it. There is so much room and you would not believe how much room in the bottom freezer. We deliberately kept our old fridge and put it in the garage thinking we would need more fridge space and we hardly used it at all. The ice and water dispenser is great and with the filter, we always have fresh water and ice. We also talked the person who purchased our home into buying one. She knew we were taking ours and loved it and asked how we liked it and sure enough, she bought one too.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Worked great for many years

Urahman2 11/12/2020

Was an excellent refrigerator, Spacious, fingerprint resistant metallic finish. Worked very well. Died a couple of months ago
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

BEAUTIFUL, EFFICIENT, BUT TROUBLESOME AT TIMES

Texas 11/12/2020

I purchased this fridge a few years ago. Overall it is beautfiul, well built, and spacious on the inside. The water dispenser delivers a somehwat slow, but always perfectly chilled, stream of purified water. The filters are just a little pricy but well worth their cost in my opinion. The taste of the water is excellent. I have struggled quite a bit with the ice maker. Lots of trouble shooting involved with small plastic parts that could possibly break whilst trying to access the ice maker itself. Overall I reccomend this fridge if you consider yourself a patient person. My entire household is comprised of Samsung products. I am very loyal to this brand and I believe you should be as well!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

It works - not sure about support

ScottR 11/12/2020

I purchased a floor model and it turns out it was made in 2012! The screen is faded and there is no fitting on the end of the water connector. Had a tech out to take a look and he said that this is how it comes...just a tube. After checking the manual, it shows the fitting and it is labeled as "supplied". Trying to have them come out again to address this as we cannot use the water or ice function.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Fridge, Could Use One Adjustment

redsharpie 11/12/2020

This fridge has worked great for the six months we've had it. In that time, my only minor gripe is that the large drawer at the bottom has to have both doors open. I understand the reason, and understand that for many it's not a big deal (hence keeping the five stars), but I do wish there would be a way to open only part of it, or allow the user to customize it (lock two sliding drawers together or something). There is plenty of space. The shelves are customizable enough to make most items work. My short wife does not like the normal location we keep the butter (top of the door) being a bin, versus the flip-top lid that our previous fridge was. The freezer is spacious and has a tight seal.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Review

Jh2020 11/3/2020

the fridge is a good size but the ice maker freezes up we have to clean buildup once a month and the drain does not work properly pulled huge sheet of ice off bottom of crisper makes the draw hard to open
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible

AzSnoopy 11/2/2020

Never have I regretted a purchase until this one. I purchased this 5 years ago and every year we have to get it serviced at least once if not multiple times because the ice makes ices over. This is not a cheap or easy fix but a costly repair if not under a warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Energy saver, but has quality problem!

Zack 10/23/2020

its energy saver feature got me to buy it. but the quality disappoints me. i had it for 6 years. then the fridge got weird. the fridge gets too cold. water gets frozen. i turn up the temperature to 42, but ice still forms. i measured it, it's actuarily in 30s. i contact samsung to schedule a service, it wouldn't be able to come for another 10. my brother has a samsung refrigerator, too. it has icy problem, too. another friend complained with his samsung fridge. if i know earlier, i wouldn't buy it. put it in comparison, my previous fridge was by ge , it last more than 25 year and still works.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Do not buy!

Christy 10/15/2020

do not buy this! had for only a few days and the shelf was not level. now with not even having it a year the handle is off on one side and the warranty was only good for 6 months, so samsung wants to charge me 200 dollars to just have a technician come out! seriously! you can't even fix it without having technician come and remove the panel..needless to say i can't afford that during this pandemic!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

RF263BEAESR/AA

kerry 10/5/2020

ice maker is just wrong. this is a 5 year old fridge. ice maker has caused rust via condensation in the back panel of the unit and of course is unusable..pretty hard to swallow after less than 5 years
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

No suprise, major ice maker issues

Jesse 9/24/2020

like many others i too have had a terrible experience with the ice maker. weve had the fridge for just about 5 years now but havent had functioning ice for more 3 years. it freezes to a solid cube of ice and becomes useless. the entire top drawer of freezer is now deficated to ice trays as weve given up on the fridge at this point.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

building up ice and condenser issues

Kiran 9/21/2020

all samsung fridges are worst fridge and especially this model is the worst fridge i defrosted many time and removed the ice many times but ice build very frequently and all the items in the fride were spoiled. i never recommend this fridge to any one and please stay away from samsung fridge's
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Dispenser Stay Away

D Trevino 9/12/2020

i bought this fridge 4 years ago and two years ago the ice maker started jamming up for no reason. and looking at the reviews it appears i'm not the only one with this issue. considering the price of the fridge, this is beyond frustrating and should not be an issue. i would stay away from this fridge at all costs.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Just Junk

Patrick 9/10/2020

it is noisy, freezer door does not close properly, and the water pitcher leaks all over the place even after a replacement. would not purchase again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

3 repairs for the same issue in less than a year

Steven 9/1/2020

purchased 11/19. needed service. in march 2020 i had to have it repaired for the same issue. it took over a week of emails because they said out of warranty allegedly 02/2020. they wouldnt accept the recipts and paperwork from the store. they agreed to send someone out on a warranty to the last repair. september 2020 the same issues all over again. do not buy this product!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

never bye

RUSSO 8/29/2020

i currently have 2 of the same stlye refrigerators both have had ice issuses ,1 is in my rental property in which it decides to go int defrost mode or something else on its own and ive had to reimberse my tenant for the food 2 time ice machine repair they said third time $600 my home one same problem ecept i just lost my frezzer getting ready to call bbb and report them they know they have a problem yet no recall possible small claims i want my money back to much aggrevation for a 3 year old refrig. dont get me started on dryer and dishwasher
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Design flaw

Kyle 8/22/2020

the ice maker on this fridge stopped working a long time ago. ice jams up and we've had problems with water pooling under the crisper drawers. recently came across a facebook page dedicated to issues just like ours. never again. design flaws with no accountability from the company
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker inop...

TSOHK 8/15/2020

the ice maker went out after only 4 years of ownership, this product cost over $2600. we will no longer purchase samsung products due to poor craftsmanship. do yourself a favor and purchase the extended warranties. products at this price point should last for a minimum of 10 years!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

A no go

Stuart 8/12/2020

had issues with ice maker since first month. tech fixed and said it was something blocking a line. problems continued. ice maker froze up so many times i eventually just turned it off. several years later the refrigerator was put into demo mode which allowed the ice maker to defrost just enough to start working. i realized it was freezing again, and it was unknowingly draining out the bottom of the fridge and caused our wood floors to warp. other than that this refrigerator has served fairly well. the cubic space is ample. the shelves, and doors work well. seals on the freezer split.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

The worst product ever I bought in my life.

RAJESH KATRODIYA 8/4/2020

we bought this one back in 2017 from bb. i wrote many positive reviews but i never wrote negative reviews about the product and usually keep it to myself. but this time i could not hold myself. this thing is totally worthless. it's gets crazy noisy every other month right after since we got it back in 2017. clean up the massive ice around fan and get going for about 1 month or so. again start giving same/more noise month over month. but this month it started freezing fruits, vegetables, it even broken milk bottle due to frozen up even with the highest possible temperature setting. totally waste of time, money and energy. i am just taking this to dump yard this week end to get new one.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not Designed Efficiently

IZZY ROSEBOROUGH 8/2/2020

we thought having a refrigerator this size would be perfect for our family because we downsized from a family of seven to a family of four. we were wrong. even with reconfiguring the inside panels we were unable to create enough space for simple things like jugs of milk and leftover containers. there is little room for packaged fruit and prepacked lunches or food that is prepared for sunday dinner. plan to throw away food if you need to store casserole dishes or anything that must be stored overnight for dinner tge next day. the side compartments are oddly shaped and does not allow enough room for jars and condiments. the ice maker also leaks occassionally.the fridge could have been designed better.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy

SEPEHR PAKBAZ 8/2/2020

samsung should be ashamed of making this product. i never had this much problem with a refridgrator before. constantly frosting and temprature is not cool enough and my food goes to waste because of this product. i had tried manual and calling samsung service which is a ripoff by the way and problems keeps coming back.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible Product

WKR2 7/29/2020

i purchased a similar model that is no longer listed on this site. i even bought an extended warranty. as soon as the warrant expired the top ice maker started freezing up weekly. i wrote a review on lowe's website and a samsung rep replied for me to call them. this turned out to be a complete waste of time. after spending a hour on the phone i am told they are going to do nothing about it because it is out of warranty. it then began leaking water under the cool zone drawer. i turned off the upper ice maker and now the bottom ice maker has quit working. i will never buy anything made by samsung again. they know the ice makers are defective and will do nothing to correct the issue.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible Product

JENNIFER BERGER 7/26/2020

this thing is so loud (constant buzzing and humming) that we had the installers (lowes) come out twice to try and troubleshoot. they finally came to the conclusion that it was just a loud refridgerator! the absolute worst though, is the ice dispenser. it has been frozen up for over 6 months now and will not open. we have tried to defrost it several times now to no avail. it's stuck and will not budge. most expensive piece of junk we have ever purchased.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Buy Something Else!

MELISSA 7/25/2020

the refrigerator is attractive and the counter depth fit perfectly. however, the ice maker is loud and constantly needs to be defrosted! ice gets caught up in its compartment. i have to chip away the ice... that is after i struggle to get the unit out! then i repeat this fix every couple weeks. i wish i never bought this refrigerator. horrible! do not buy!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker is Complete Garbage

JEREMY HERRING 7/22/2020

i have had this now for a little over two years, and the ice maker has always been slow which was irritating but not it just jams all the time and seems like it takes forever to get a cup full of ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Sad we chose this model

TIM CROSS 7/19/2020

2 major issues. one is the drain line freezing up because the drain defroster piece of metal is inadequate. there are a lot of youtube videos about this. other is the ice maker. 2 years after purchasing, it cost ~$700 to replace it. a year after that, it failed again. constant defrosting issues with the ice maker. even repair man mentioned that putting the ice maker in the refrigerated section will always cause problems.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value