4.8 cu. ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with Agitator and TurboWash3D™ Technology

Eats clothing

KatieN 11/19/2021

Ive had this washing machine for a month and up until last week I was happy with it. However when washing a shopping bag last week in a load of laundry I was shocked to find that the ENTIRE large bag about 2ft x 2ft got sucked between the agitator and the drum. There was only one inch of the bag sticking out. I could not remove it initially and called for service which was scheduled for next week. Well after some gentle but persistent pulling I was able to remove it and the machine works again. I called back and spoke with the customer service rep as I am concerned that this machine can suck an entire bag into the drain. What else will we lose down there? The customer service rep said this is not a manufacturing defect and that this kind of thing happens. I find this hard to fathom. I am now nervous whenever I put anything into my washing machine as Im afraid of losing it I am even more concerned that LG does not think this is an issue.
Originally posted on lg.com

No, I do not recommend this product

Love everything about it

Rebby 11/18/2021

I had a new machine in January that never worked right and didnt clean my clothes. In October Id had it and bought this machine Cleans my clothes multiple settings and I love that I can see in through the top
Originally posted on lg.com

Yes, I recommend this product

Great washing

Shanethewasher 11/13/2021

I really like the settings and how it allows me to use more water when needed. My clothes are clean.
Originally posted on lg.com

Yes, I recommend this product

Large capacity

Barb50 11/12/2021

I always look for a large capacity washer when purchasing my next washer. This one is definitely large capacity I love it. The only drawback is my dryer is not large enough to dry a full load from my new washer. LOL My LG washer spin cycle works great. The clothes arent as wet as my previous washer which means a lot less drying time. Money saved
Originally posted on lg.com

Yes, I recommend this product

Quiet Sloooooooow but cleans so well.

whateverisunique 11/12/2021

We had to replace our broken dryer and decided to also replace our washer since it was 25 years old. After a year of shopping we finally found the pair we wanted. Weve had them for a few months and are very pleased with their operation and cleaning ability.
Originally posted on lg.com

Yes, I recommend this product

Not happy

joshienana 11/7/2021

I cannot reach into the bottom of the tub to get all the clothes out. I find it hard to get the settings I want. Just not happy
Originally posted on lg.com

No, I do not recommend this product

Great features

Pjlipp 11/1/2021

I have had my new machine a month now and love it except the normal cycle with turbo that cannot be canceled. Clothes do not smell clean at all and had to rewash several loads. Do love the agitator and that my clothes actually get wet and move around.
Originally posted on lg.com

Yes, I recommend this product

Cleanest our clothes have ever been.

Shoulders 10/30/2021

This is the best washer Ive ever owned. Its so terrific and the capacity so wonderful that I recommended it to my daughter who is a single mom with two kids. She can cut down on her number watches by at least 40. What a great timesaver.
Originally posted on lg.com

Yes, I recommend this product

Great Features

Blanca Limon Cruz 10/29/2021

I bought it several months ago and all of a suddent it did not turn on.
Originally posted on lg.com

Yes, I recommend this product

Great features

Nancy20 10/29/2021

I bought this washing machine two months ago and am so pleased with it. Its so easy to function and holds much more than my old one. I also like the speed cycle when I need a quick wash. Great product.
Originally posted on lg.com

Yes, I recommend this product

Great features

Tinahector 10/28/2021

I bought this a couple months ago and am happy with all the features
Originally posted on lg.com

Yes, I recommend this product

Vetry Nice and Quiet - Worth The Wait

LPIG 10/26/2021

Weve had this washer fpr several weeks after many months of supply chain backorder. We are very please with the features and how quiet this machine is. Clostes are getting very clean too.
Originally posted on lg.com

Yes, I recommend this product

Super cool

Lexx811360 10/24/2021

The washer and dryers are so easy to use. They are sooo quiet And have so many features Absolutely love my LG appliances
Originally posted on lg.com

Yes, I recommend this product

Pretty

Mariska24 10/23/2021

I purchased these beautiful washer and dryer a couple of weeks ago and Im happy with them except they are very noisy. Especially the dryer. My old ones were so quiet I didnt appreciate them at the time but I do miss the quietness of them they were Bosch.
Originally posted on lg.com

Yes, I recommend this product

Terrible machine

Dave 57 10/18/2021

We bought this machine inverter direct drive with agitator 6 months ago and have regretted it since terrible machine does not get clothes clean at all and weve tried pre-soaking different detergents and still the same clothes with very minor dirt showing comes out with dirt still showing.EXTREMELY DISSATISFIED planning on selling machine even it means taking a loss financially just so we can get a different brand STAY AWAY
Originally posted on lg.com

No, I do not recommend this product

Works good

Cyril Azu 10/17/2021

It has been working perfectly well since almost two months I bought it. Great Washer
Originally posted on lg.com

Yes, I recommend this product

Finally at rest.

Keyjg 10/16/2021

Bought my LG washing machine at Home Depot a few weeks ago. No complaints about the delivery and setup. It went smoothly. I was nervous about using it. It was simple learning the features. The best thing is it feels and looks like my clothes are so much more cleaner than the Kenmore I had before. I bought a LG with the agitator and I love it. So far no unbalanced loads. I am so relieved because the last machine almost drove me crazy. Am very happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

Fantastic machine

Jimmy 49 10/14/2021

I went from a front load washer to a top load. I thought it would not handle as many clothes as the front loader I had. The LG capacity is more than my old front load washer could handle. The turbo wash cycle does the wash in about 40 minutes. So far very happy with this machine.
Originally posted on lg.com

Yes, I recommend this product

love it

keyper10 10/14/2021

Its quit fast and efficiant. I like the style and I love that I dont have a front load machine after 14 years of using the front load.
Originally posted on lg.com

Yes, I recommend this product

Size capacity cant be beat

Jillyconz 10/11/2021

We decided in this model after comparing to the speed queen. The wonderful saleswoman explained that they were very comparable in cost reliability workmanship etc. but the one extra bonus was the amazing size capacity. This allows me to wash less often and do bigger items I would have to take elsewhere to do. The water level can be a bit scant when using normal cycle so I choose to use deep wash usually just to insure that my clothes have lots of water to really wash. So far I am impressed and pleased with our purchase.
Originally posted on lg.com

Yes, I recommend this product

Not great at all

Gvictor 10/10/2021

Bought a washer 9 months ago An it broke downworse customer service 2 moths an still waiting oh their technician to fix it..theyve order so many parts an still they dont know whats wrong . An they dont want to replace it
Originally posted on lg.com

No, I do not recommend this product

Undepenable

Lucy2244 10/8/2021

I got this in June I am very disappointed with it have had it replaced once and repaired which took a month to get it repaired
Originally posted on lg.com

No, I do not recommend this product

Disappointed

Connierob 10/8/2021

We bought two. The first one the handle broke. Had to return it. Second one leaked from inside. Water went through the wall into the bedroom. Ruined the carpet.
Originally posted on lg.com

No, I do not recommend this product

Love this washing machine

Marcikins 10/7/2021

Love this washing machine. Not only does it clean my clothes great its quiet and efficient in its water usage. And I do adore its finishing chime when the cycle is done:-
Originally posted on lg.com

Yes, I recommend this product

Stopped working

Abe92 10/6/2021

I bought my washer in February 2021 and didnt receive it for about 3 weeks. So I can say we started using it around March shortly after we started using it it would leave the drum half full of water and I would have to restart the spin cycle to get it to drain all the way. Now its been 6 months and its turning off and wont turn back on. I contacted the warranty department and its been 3 weeks and still nothing is done. The technician said he was going to order a new control panel but Ive yet to hear back. This washer is still brand new and shouldve been sent a whole new one but I guess thats how it goes with LG.
Originally posted on lg.com

No, I do not recommend this product

Damages clothing

Lb71 10/5/2021

Machine put holes in a brand new athletic skirt. Store purchased at replaced with a machine with no agitator but LG has done nothing. Said they would reimburse us for the item that was in august - still being reviewed ? Horrible experience
Originally posted on lg.com

No, I do not recommend this product

Finally I can wash all of my bedding

PuyShopper 10/4/2021

I bought the washer/dryer higher capacity because the old one constantly left on the detergent and stains. Now I can get out all of the dirt and detergent plus dry it all so much better and faster. It has a wide range of selections for each load. I love it
Originally posted on lg.com

Yes, I recommend this product

Welcome to the Future

CareFreeRon 10/3/2021

Unbelievable what the washer and dryer do together as well as separately They both handle loads - heavy or light and communicate with each other getting ready for the next load- Welcome to the Future Love it
Originally posted on lg.com

Yes, I recommend this product

So Far So Good

RonWestPalmBeach 10/3/2021

PROS: I love the large capacity of this washer. LG makes operating this machine easy with simple controls. It is relatively quiet and I really like the wifi features it has. CONS: The NORMAL cycle simply does not use enough water. Clothes do not get tumbled through and therefore they are not truly clean when finished. This model DOES NOT have the WATER + feature why I have no idea. There needs to be a way to add water in increments at the touch of a button. Pressing DEEP FILL adds way too much water so I only use it when I have a huge load.
Originally posted on lg.com

Yes, I recommend this product

CUs Top Rated Washer

Jonamor 10/3/2021

I was somewhat skeptical after reading the reviews. While most were positive the negative ones worried me. But there were so many more positive reviews that i was decided to go with the pair. Like how large the capacity is the cycle options and having an agitator. My old laundry pair lasted 27 years and broke down. it used a ton of water Unfortunately parts were no longer available. Very happy with my decision after 2 months.
Originally posted on lg.com

Yes, I recommend this product

Flexible Wash Times

Dave Weinstock 10/2/2021

I like that I can shorten the wash times for light loads
Originally posted on lg.com

Yes, I recommend this product

Very quite machine great options.

Boone2847 9/29/2021

Glad we bought an LG washing machine. We know for sure our clothes are cleaner with this machine. The other washing machine was 8 years old and you talk about loud you could hear it when you were working in the garage The new LG machine seems to have great sensors knowing how dirty your clothes are. We like the direct drive with the agitator.
Originally posted on lg.com

Yes, I recommend this product

EXPENSIVE ANNOYING Waste of Money

Princess Lea 9/28/2021

The washer and dryer I had were both rusting and gave up within one week of each other so I bought these from Home Depot. I despise this machine - too many bells and whistles. LG has grossly over-thought this whole thing. It just had to wash clothes - not fly to Mars. It doesnt give me the one simple option I want which is a quick HOT wash with a good rinse. Youd think it could cope with that. But - No The machine will only give a warm wash with the speed wash setting which doesnt work with workout clothes I do not need my clothes to be washed for an hour or 57 minutes of whatever this idiot machine it programmed to do. It doesnt rinse - all it does instead is to sprinkle a bit of water over the clothes as they spin at the end of the wash cycle. Also the clothes dont even get moved around - they stay on the sides of the barrel and barely move while the agitator does its thing in the middle. I do not need to operate my washer remotely from my phone or create a custom wash. I am furious that I spent so much money on a fancy piece of junk. I will eat the cost and go buy a good simple WASHING MACHINE from another manufacturer that doesnt require an IT degree to use or fix.
Originally posted on lg.com

No, I do not recommend this product

LG is the best

jaehh 9/28/2021

Love the technology with this washer and it operates so quietly.
Originally posted on lg.com

Yes, I recommend this product

Washing machine

Bakedawg 9/27/2021

Does exactly what I expected and more. Would recommend to a friend and family member
Originally posted on lg.com

Yes, I recommend this product

LG has No solution for flooded laundry RM.

TinaH 9/27/2021

I was excited to purchase this washer because it had the deep fill feature. We live on a farm and its important that on some loads I have the ability to use additional water. I ordered my washer December 2020 it was delivered in April 2021. So I have only been using it for five months.Recently I discovered that in addition to the deep fill dial setting there is an additional button DEEP FILL MAX.In the last few monthsI have used this button in addition to the dial setting which is great for very dirty clothes. BUT apparently when on the setting it leaks out of a spout on the back of the tub and under my cabinets. Ive had service out three times now and nobody can resolve it their answer is dont use that setting . I did not spend almost $800 to have this feature and not be able to use it. Disappointed that they do not have a solution.
Originally posted on lg.com

No, I do not recommend this product

Awesome Washer

Mimitosix 9/26/2021

We finally purchased a new washer after having our other one for over 20 years We really liked our old one and were hesitant to purchase a new one because it still worked. However we found a great deal at our local warehouse and decided to purchase it. We really really like the new one. It has so many features and Im sure it is saving us money not only on water but also on dryer. This washer spins like nobodys business. The clothes are practically dry when they come out of the washer It is a really nice washer and we are very glad we purchased it.
Originally posted on lg.com

Yes, I recommend this product

Disappointing QUALITY

Disappointed consumerx2 9/26/2021

I have been a loyal LG brand customer for nearly 20 years with a home of LG appliances washer dryer gas range refrigerator and dish washer. The products have been good quality and lasted many years. In the last 2 years I have began replacing my older appliances with products from the new LG line only to be disappointed with the lack of quality. The washing machine I purchased just under 8 months ago is not operational. The product has an electronic on/off switch which has malfunctioned rendering the machine unusable. I have an open ticket with LG for service for 2 weeks although the response to acknowledge my request was prompt I have yet to receive a call to schedule service. Next my LG dishwasher approximately 2 years old has a crack in the plastic yes plastic near the controls for the machine. While the machine is still operational the crack is unsightly and makes the machine look cheap.
Originally posted on lg.com

No, I do not recommend this product

Great washer

Jag Cat 9/25/2021

I have only had this washer a week but I am loving it. My old washer was 18 years old and this one is so cool and remarkable. I love the Wifi capabilities and all the options it has to allow me either to go with numerous wash cycles plus modifiers and special care features. I love all the smart functions diagnostics etc. and I have downloaded a special wash cycle the Wrinkle Stop/Gentle Wave cycle. I love that this washer and its matching dryer pair together enabling the washer to recommend an appropriate cycle to the dryer.
Originally posted on lg.com

Yes, I recommend this product

Happy Easter Woman

Shirk16 9/24/2021

I have had this washer for 2 weeks and am extremely pleased. Like the large tub and the option to increase the water level. Plus with a real agitator I am sure the clothes are cleaner.
Originally posted on lg.com

Yes, I recommend this product

Love the LG Top Load Agitator Washwer

VicTolom 9/23/2021

This machine is the best washer Ive ever owned. Fast quiet great features e.g. steam economical high-tech Wi-Fi is helpful. I like I dont have to tell it the size of the load and how much water it figures it out.
Originally posted on lg.com

Yes, I recommend this product

Excellent Buy

netcrackerz 9/23/2021

My wife and I are extremely happy with this washer. It washes spins and rinses like a charm We even love its thumbing sound while washing. Having it connected with Wi-Fi is also a great feature. Overall way to go with LG
Originally posted on lg.com

Yes, I recommend this product

Making life easy

Lorna382 9/22/2021

My old washer was a front load making it hard for me to bend over and load and remove clothes. I finally decided to by a top load. Wish I had decided this years ago. All the different sittings made me uneasy at first but the instruction book made it easy to adjust to. Ive only had the washer for a short period of time but Im so glad that I chose LG.
Originally posted on lg.com

Yes, I recommend this product

Great machine easy to use

Jay U 9/21/2021

Pitched the washer about a month ago after I did my own research the dollar value was great the capacity was ideal and I wanted the agitator. It proved to be a great pick. Additionally the spin was greater than others 950 rpm clothes are dryer less dryer time this is very well worth feature
Originally posted on lg.com

Yes, I recommend this product

Large Capacity

Palv 9/21/2021

Purchased this as a part of replacement for an older other manufacture brand. I really like the large capacity and the features this washer has it is also more economical and the items come out of wash much cleaner and brighter. I have since purchased the matching dryer
Originally posted on lg.com

Yes, I recommend this product

Great features

BDG67 9/19/2021

I bought this washing machine about a month ago and I am so happy with it and the features that it has to offer.
Originally posted on lg.com

Yes, I recommend this product

Great features

Lee 6401 9/18/2021

This is the best machine Ive ever bought. Great quality and features.
Originally posted on lg.com

Yes, I recommend this product

Awesome Washer

mts007 9/17/2021

Mom bough this about a month ago: mid august 2021. It holds so many clothes and/or bedding. i can put my 2 blankets/pillow cases4 or 5/fitted sheet/mattress cover all in the was at same time. and it doesnt require much detergent but you do have to use special HE detergent - its not too expensive and will last longer since not using much each wash. there is many options to wash clothes or bedding. buttons easy to use and to figure out. clothes come out clean and takes out stains well. and its quiet. so glad im able to use this washer it works great.
Originally posted on lg.com

Yes, I recommend this product

Billdec051951 9/17/2021

I like it about bout it about 3 weeks ago and will buy a dryer when needed
Originally posted on lg.com

Yes, I recommend this product

Great washer

lorig420 9/15/2021

I bought this washer last month and Im really happy with how clean my clothes are after the wash. Love the soft close door so no more slamming it and I also love how quiet it is. The wifi connection was difficult Im not going to lie but besides that I love my new Hi-tech washer
Originally posted on lg.com

Yes, I recommend this product